Privacy Policy

Protecting Your Information

Protecting your privacy is important to us. This Privacy Policy applies to Poopy Pup™ and its website (poopypupla.com) and governs how we collect, use, and protect your data. By using our website and services, you consent to the practices described in this statement.

Information We Collect

To provide the best service possible, we may collect the following personal information:

  • Name (First & Last)

  • Mailing & Physical Address

  • Email Address

  • Phone Number

  • Home details (such as gate access or service areas)

  • Pet details (names, birthdays, etc.)

If you sign up for services, we also collect billing and payment information to process transactions securely.

Additionally, we may collect non-personal demographic information, such as:

  • Age

  • Gender

  • Household Income

  • General location

If you choose to share personal details in public forums (such as comments or message boards), please note that others may access and use this information.

We only collect personal information that you voluntarily provide, such as when you:

  • Sign up for service

  • Enter a contest or promotion

  • Subscribe to special offers

  • Contact us via email or phone

  • Make a payment for services

We may also gather additional personal or non-personal information as needed in the future.

How We Use Your Information

Poopy Pup™ collects and uses your personal information to:

  • Provide and improve our pet waste removal services

  • Process payments securely

  • Notify you about important updates or promotions

  • Ensure compliance with safety and service standards

We may also use your information to inform you about new services or offers from Poopy Pup™ and trusted business partners.

Sharing Your Information

We do not sell, rent, or lease customer information to third parties. However, we may share necessary data with trusted partners for purposes such as:

  • Email or postal mail communication

  • Customer support

  • Payment processing

  • Statistical analysis

All third-party partners are required to keep your information confidential and use it only to provide services for Poopy Pup™.

We may also disclose personal information:

  • If required by law

  • To protect Poopy Pup™’s rights or property

  • In emergencies to protect the safety of our customers or the public

We may use third-party advertising platforms (such as Google Ads or social media) for targeted marketing campaigns based on general customer data.

Opt-Out Policy

You have the right to opt out of having your personal information shared for marketing or business purposes.

To opt out, contact us at:

  • poopypupla@gmail.com

  • (818) 937-4020

Under the California Consumer Privacy Act (CCPA) and other privacy laws, you have the right to:

  • Request a list of any personal data we have shared for business purposes

  • Opt out of data sharing unless you provide explicit consent

User Behavior & Tracking

Poopy Pup™ may track user behavior on our website to determine which services or content are most relevant. We use this data to improve our customer experience and service offerings.

Automatically Collected Information

We may collect technical details such as:

  • IP address

  • Browser type

  • Referring website

  • Access times

This information is used for security, website performance, and service improvements.

Cookies & Website Tracking

We may use cookies to enhance your browsing experience. Cookies allow us to:

  • Personalize your experience

  • Save preferences for future visits

  • Streamline login and account functions

You can choose to disable cookies in your web browser settings. However, this may impact certain website features.

Links to External Sites

Poopy Pup™ may link to external websites for additional resources. However, we are not responsible for the privacy policies or content of these third-party sites.

How We Protect Your Data

We take data security seriously. Poopy Pup™ secures your personal information using:

  • SSL encryption for sensitive transactions

  • Access controls to protect customer data

While we take reasonable precautions, no system is 100% secure. You acknowledge that:

  • The internet has inherent security risks

  • We cannot guarantee absolute protection against data breaches

Your Right to Data Deletion

You have the right to request deletion of your personal information from our records, unless required for:

  • Fulfilling service agreements

  • Legal compliance

  • Fraud prevention & security

To request deletion, contact us at:

  • poopypupla@gmail.com

Children’s Privacy

Poopy Pup™ does not knowingly collect personal information from children under 13. If we discover such data has been provided, we will delete it immediately.

Opting Out of Communications

Marketing Emails

If you’d like to unsubscribe from promotional emails, click the “Unsubscribe” link in any email or contact us at poopypupla@gmail.com.

SMS/Text Messaging

By requesting a free quote or providing your phone number, you agree to receive calls & text messages from Poopy Pup™, including marketing messages.

To opt out of SMS marketing, reply “STOP” to any message or email us at poopypupla@gmail.com.

External Data Storage

We may store customer data using third-party hosting providers for security and efficiency.

Privacy Policy Updates

Poopy Pup™ reserves the right to update this policy as needed. We will notify customers via:

  • Email

  • Website announcement

Continued use of our services after policy updates constitutes agreement with the revised terms.

Contact Information

For privacy-related questions or concerns, contact us:

Poopy Pup™ LA
poopypupla@gmail.com
(818) 937-4020

Effective as of: 03/16/2025